# Pay now

> The button that lets a member with an overdue renewal pay the open period right away, by saved card, another card, PIX or boleto, with the add-ons included, and be up to date again.

When a renewal isn't paid (a declined card, an expired PIX), the subscription becomes **past due**. **Pay now** fixes that from the **Billing** page itself, without buying the plan again and without creating a new subscription.

## What it's for

Before Pay now, someone who fell behind had to subscribe again: a new subscription was created, the old one was left hanging as past due, and the history was lost. With it, the **same** subscription is up to date again, with the same date, the same coupon, the same add-ons and the same contract.

| Situation | Without Pay now | With Pay now |
|---|---|---|
| The card expired at renewal | Subscribe again | Pay the period with another card |
| The renewal PIX expired | Subscribe again | Generate a new PIX for the same period |
| The boleto wasn't paid in time | Subscribe again | Pay with the saved card, right away |

## How it works

### When it shows up

Only on a **plan** subscription that is **past due**. Under **Billing**, it shows *"The renewal was not paid. Pay to keep your access."* and the **Pay now** button.

An add-on billed together with the plan doesn't have its own Pay now: it is paid with the plan (*"This add-on is paid together with its plan. Use "Pay now" on the plan subscription."*).

### What is charged

**The plan's overdue period, with the add-ons billed with it, in a single payment** (*"Total (plan + extensions)"*). Coupons and downsell discounts that still apply are included as usual.

- With **one** overdue period, the period paid is the one that was open, from the date of the renewal that failed: the usual date stays the same.
- With **more than one** overdue period, the new period starts on the day of payment.

### Ways to pay

| Choice | What happens |
|---|---|
| **Saved card** | Charged right away. Approved: *"Payment approved. Your subscription is up to date."* |
| **Another card** | The member types a new card, which becomes the card for the next renewal |
| **PIX** | The code shows on the page, valid for 24 hours. Once paid, the subscription is reactivated |
| **Boleto** | The boleto shows on the page. Once it clears, the subscription is reactivated |

Open PIX or boleto charges for the same subscription are canceled before the new one, so nobody pays twice.

### Who can

The **subscriber** themselves, and the community's **owner** or **admin**, on their behalf, through the API.

## Step by step

*Role: the subscriber.*

1. Open **Billing**. The past-due subscription shows the notice and the amount (*"Renewal: R$ 579.00 to pay"*).
2. Click **Pay now**. The dialog explains: *"Your plan's overdue period, with the extensions billed with it, in a single payment."*
3. Choose **Saved card**, **Another card**, **PIX** or **Boleto**.
4. Confirm with **Pay R$ 579.00**.
5. On the card, the answer comes right away. With PIX and boleto, pay the code; the page updates once the payment is confirmed.

## What the team sees

- The subscription goes from **Past Due** to **Active** once the payment is confirmed.
- The payment goes into the statement as a sale, with the usual platform fee (6.99% + R$ 2.49 per order).
- The *New sale* notice arrives in the community's sales notices email.

## How to guide the member

A message that solves most cases:

> "Hi, Ana! Your plan's renewal didn't go through. To keep your access, go into the community, open **Billing** (under your name, in the menu) and click **Pay now**. You can use another card, PIX or boleto."

If she wants to change the card for future renewals, the card used in **Another card** already becomes the renewal card.

## Timeline

| Moment | Subscription | What the member sees |
|---|---|---|
| The renewal fails | **Past due** | *"The renewal was not paid. Pay to keep your access."* |
| Clicks **Pay now** and chooses PIX | Past due | The code, valid for 24 hours |
| Pays the PIX | **Active** | The renewal disappears from the notice; next charge on the usual date |
| Chooses the card and it is approved | **Active**, right away | *"Payment approved. Your subscription is up to date."* |
| The card goes under review | Past due | *"Payment under review…"*, until the answer arrives |

## Examples with numbers

**Growth Monthly + Coworking (R$ 579), card declined on the 20th.**
On the 22nd, Ana opens Billing, chooses **Another card** and pays **R$ 579.00**. The period paid is 11/20 to 12/20: the usual date. The new card now handles renewals. The community receives R$ 536.04, as in a normal renewal.

**Student Monthly (R$ 49), three months unpaid.**
Bruno pays **R$ 49.00** by PIX on March 5. Since more than one period was overdue, the new period starts on the 5th: the next charge is on April 5.

## Common errors and how to fix them

| Message | What it means |
|---|---|
| *Only a past-due subscription can be paid now.* | The subscription is up to date; there is nothing to pay |
| *A card payment for this subscription is still being reviewed. Wait for the answer before trying again.* | The payment processor is still checking the previous payment |
| *Enter the card to pay with.* | **Another card** was chosen without filling it in |
| *This add-on is paid together with its plan. Use "Pay now" on the plan subscription.* | They tried to pay the add-on on its own |
| *We could not record the payment. Try again.* | A temporary failure |
| *Code unavailable, try again in a moment.* | The PIX or boleto code is still being generated |

## Frequently asked questions

**Does Pay now charge a late fee or interest?**
No. It charges the amount for the period.

**Does the renewal date change?**
With one overdue period, no. With more than one, the new period starts on the payment date.

**What if the member pays the old PIX after generating a new one?**
The platform cancels the old code before generating the new one. If an old payment still comes in, it is recorded, and the Memberfy team takes care of the refund.

**Does the member get an email from Pay now?**
The code shows on the page itself; the confirmation email arrives once the payment is approved.

## In the API

`POST /api/subscriptions/{id}/pay-now` with `paymentMethod` (`PIX`, `BOLETO`, `CREDIT_CARD`), `paymentMethodId` or `cardToken`, and `customerData` for PIX and boleto. The response includes `paid`, `status` and, for PIX and boleto, the code in `pendingRenewal`. See [Subscriptions](/api/referencia/subscriptions).

## Related

- [Renewal](/pagamentos/renovacao)
- [Member billing](/pagamentos/faturamento-do-membro)