Payments and payouts
Checkout, PIX, boleto and card, renewals, balance, payouts and the platform fee.
- CheckoutHow a member picks a plan and pays inside the community, by PIX, boleto or card. The details it asks for, installments and interest, coupons, add-ons, the order page, the confirmation and the message for each situation.
- PIX, boleto and cardThe three payment methods, how each one works for the buyer and for renewals, how long the money takes to become available, the chargeback reserve, saved cards and what the platform fee has to do with it.
- Member billingThe page for whoever pays: subscriptions and dates, saved cards, billing history, changing plans, canceling and reactivating, the open renewal, Pay now, extensions and the last chance.
- Subscription managementThe team's view of who subscribes to what. List and filter subscriptions, see each one's history, cancel, reactivate, give a discount, add add-ons, extend the period, send a payment link and create complimentary subscriptions, all with a record of who did it.
- RenewalHow each subscription is charged again every period, on the saved card or with a renewal charge by PIX and boleto. What happens when a renewal isn't paid, add-ons and coupons at renewal, contracts and the emails.
- Pay nowThe button that lets a member with an overdue renewal pay the open period right away, by saved card, another card, PIX or boleto, with the add-ons included, and be up to date again.
- Balance and statementThe community's financial dashboard (total revenue, available for payout, retained and pending), each kind of statement line, release times by method, the chargeback reserve and the CSV export.
- PayoutsHow to transfer the available balance to the community's account, the R$ 3.67 payout fee, the most you can pay out, each request's status, how to cancel and what to do when it fails.
- Platform feeWhat the community pays Memberfy per sale (6.99% + R$ 2.49) and per payout (R$ 3.67), what it applies to, who pays it (the community or the buyer), the Fees tab and the calculator, with examples for each case.
- Business information and payout accountThe details of who receives the money (individual or company, partners, address) and the bank account, which are reviewed before you can sell and pay out. What you can set up as a draft before approval, what waits for it, fields, timelines, statuses, who can fill them in and the validation errors.